Latest Update - 15th August 2023

At 12:01am on Tuesday 15 August, the mandatory requirements for a 7-day isolation period for people testing positive for COVID-19 and the wearing of face masks for visitors to health and disability care facilities were removed. And while not mandated, the Ministry of Health guidance is to stay at home for five days if you’re unwell or have tested positive for COVID-19.
Wearing a mask is voluntary to the Centre and you may choose to wear it if you want to. 

Latest update — 13 September 2022
The traffic lights ended on Monday 12 September 2022:

As announced, all mask requirements have been removed with certain exceptions. Wearing a mask is voluntary to the Centre and you may choose to wear it if you want to. With one on one support, our staff member will be wearing a mask.

◆Please make sure you sign in, on our visitor sheet when you enter. The sign-in sheet is located in the kitchen. 
◆We have sanitiser dispensers at every entry point for you to sanitise your hands.

Please do not enter if you have cold/flu-like symptoms. 
Please ask if you need RAT test. We have them available at the Centre.

Changes to the traffic light system at 11:59pm on 13th April 2022

From 11.59pm, 13 April all of New Zealand will be at Orange.
At Orange, it’s still important that everyone gets their booster vaccination to help protect each other.
If you’re sick, take a RAT test, and isolate for seven days if you’re positive. Please do not enter if you have cold, flu like symptoms. 
At Orange, face masks remain important. Make sure to wear them wherever you go.
◆You do not need to wear a face mask outdoors.
◆Other face mask rules remain unchanged — face masks are still encouraged in most indoor settings. There is a new update for mask exemption: Mask Exemption Update 27 April 2022
◆There is no requirement to scan in, however you will still need to sign our visitor log sheet, when you enter

Changes to the traffic light system at 11:59pm on Friday 25 March 2022


From 11:59pm on Friday 25 March 2022:
◆For indoors, you will still need to present your vaccine pass.
◆You do not need to wear a face mask outdoors.
◆Other face mask rules remain unchanged — face masks are still required in most indoor settings (for one on one support, you will need to wear a face mask to see Tiresa)
◆There is no requirement to scan in, however you will still need to sign our visitor log sheet, when you enter. 

*Vaccine Pass:
As announced, from 11:59pm on 4 April 2022, there will be no requirement to use My Vaccine Pass. However for entering into any of our indoor spaces, Vaccine Passes will still need to be presented. 


For whānau, families and individuals who are in isolation and need someone to pick up their groceries, we provide a grocery delivery service for free. 

1. Please give us a call on 03-960 1776 before you order your groceries online, or use our contact page and we will get back to you.
2. After we talk with you, you order your groceries online and pay with your credit card. 
3. Our drivers operates between the hours of 9am - 2pm, Monday to Friday. 
4. We deliver only in the Hoon Hay area.

UPDATES ON MASKS from 11:59pm Thursday 3rd February 2022

As announced by the government, there will be changes to face masks/coverings.
A face covering will need to be an actual mask and attached to the head by loops around the ears or head. This means scarves, bandannas, or t-shirts should not be used.
Workers who are mandated to be vaccinated will need to wear a medical grade mask when working in public facing roles.
You will need to wear a mask at food and drink businesses, close-proximity businesses, and events and gatherings (you will not need to wear a face mask at a gathering where you have the exclusive use of the venue, including weddings). You can take your mask off to eat, drink or exercise.
All primary and secondary school students Year 4 and up will need to wear a face mask on public transport and Ministry of Education funded school transport services.
These changes will come into force at 11:59pm Thursday 3 February.

RED TRAFFIC LIGHT FROM 11:59pm Sunday 23rd January 2022
Sunday 23rd January 2022 - NZ moves into Traffic Light Red

All of New Zealand will move to Red at 11.59pm tonight, 23 January 2022.
At Red there are more mask requirements, and reduced gathering limits to lower the risk of picking up the virus and super spreader events.
Red is not lockdown. We will remain open and nothing has changed, except that for one on one support, there will be a 5 minute break between appointments for cleaning, we appreciate your patience. We encourage you to book an appointment by either ringing (03) 960 1776 or email: Please wear your masks, sign in on the QR Code and sign in on our visitor sheet (for stats purposes). Please be ready to present your vaccine pass to staff. Reminder to keep 1m distance. We do have signs posted around the centre. Please read our noticeboard by the front of the whare as you enter and follow the guidelines. 

Starts Friday 3rd December 2021

Kia ora whānau,
As you maybe aware from Friday 3rd December, the Government is moving to a new Covid-19 Protection framework.
 As part of this system, to open under the new ‘Orange’ and ‘Red’ we require ALL visitors, volunteers, staff, tutors and all persons who are eligible to receive the covid 19 vaccination - to be fully vaccinated to enter the Centre. We will therefore be required to check all 'My Vaccine Pass' (paper or digital) before entering the Centre.
 If you have chosen not to be vaccinated, we can still offer support and assistance via:
1. If urgent, please ring us first: 03 9601776 9am-2pm, Monday to Friday.
2. Or leave us a message on our contact form via our website:
3. Or contact us via our Facebook Page, by sending us a private message:
4. Email our Communication Admin Support Advisor directly on: who can offer remote one on one support either via phone, email, facebook messenger, or via zoom video chat. (or contact the team directly:

Our staff are here to help to make this Government mandated process as seamless as possible. Please be kind. Any disruptive behaviour towards our staff will not be tolerated. We would appreciate your support as we navigate through these difficult times. Should you have any questions, please contact the Manager.

We made the decision to implement the 'My Vaccine Pass' first and foremost to protect our staff and community, but also to allow the continuity of our services at all stages of the new framework.
It is our mission to preserve the heart and soul of Rowley Resource Centre that you know and love and so for this to happen, we require the patience and co-operation of the entire community. We are very grateful for the ongoing support of our wonderful members, volunteers, community, tutors and staff.
 We have always prided ourselves on welcoming every part of the community, so it will sadden us that our decision may leave some of you feeling excluded.
We understand that this is a very challenging time for many people and we respect each of you for your own choices and hope to see you all in the 'Green'.

Ngā mihi nui
Rowley Resource Centre Team

Monday 11th October 2021 - Level 2
Tuesday 19th October 2021, 9am

We are very pleased to announce that we will re-open from 9am, Tuesday 19th October 2021. Please help follow the extra measures put in place to help keep you safe, and be considerate to others.
Staff will be on hand if you have any questions or concerns. 

All groups and services will resume: Classes are limited to 12 people in each room or space. All Tutors have been notified via email. 
**Masks/Exemption: You MUST wear a mask on entry! No mask, no entry! Unless you have an exemption card that must be shown. (RRC will not supply masks).
Physical distancing: Please adhere to Level 2 physical distancing rules
Follow our one way system: ALL ENTRY is THROUGH the Ramp sliding door. EXIT through the lounge door. 
Contact Tracing and Manual Sign-in: Scan the QR Code posters (located around the Centre and at every entry point) AND sign in manually on our visitor log sheet. This a requirement for all staff, tutors, groups, volunteers, and visitors.
Sanitise hands We have sanitiser dispensers at every entry point. 
Lounge Area: Please sit in allocated seating and keep 1m apart. Please do not re-arrange seating. 
Kitchen: Will be open to make hot drinks. NO cups to leave the premises please. 

Monday 13th September, 4:08pm
ALERT LEVEL 2 WILL CONTINUE UNTIL 11:59pm Tuesday 21st September 2021. 
Fruit & Vege Co-op:
Is running back again on Wednesdays between 10am-12pm pick ups ONLY, regulars will be contacted. Please wear a mask and sign-in on the covid app or the register form. 

Monday 6th September, 4:15pm
As announced by the Government, we move to Level 2 in 24 hours. However, it comes with restrictions that will affect our ability to operate, due to the limited spaces at the Centre.
 Until we can be fully operational, we unfortunately cannot open to the public until we move to Alert Level 1. Only staff and those authorised can be on site from Level 2.
This means that no groups will be running until we reach Level 1.
For more information, or for booking and Centre enquiries:
please contact Evelyn Kenneally:

If you need one-on-one support:
Support only be done over the phone, or email.
From Thursday 9th September you can contact Tiresa for support
• Ring: (03) 960 1776 between the hours 9am-2pm, or
• Email:

Friday 27th August, 3:10pm
As announced this afternoon by the Government, the rest of NZ, south of Auckland will move to Level 3 at 11:59pm on Tuesday 31st August 2021. Our Centre will remain closed in Level 3. To find out what Alert Level 3 looks like:
Caution is still required. Please wear a mask when you leave home, keep social distancing. Look after yourselves and those around you. 
The team are still working from home, please email Evelyn Kenneally for any enquiries: 
For more information about the covid situation, we recommend the Unite Against Covid government website and the Ministry of Health website. 

**Food Parcel:
If you are needing a food parcel, The Hoon Hay Foodbank are still operating. Please send a text to 022 151 2945 with your name and number of people in your household. If you have no phone credit, send a message to Hoon Hay Foodbank via their Facebook page
**MSD Support: MSD (WINZ) have extended their call centre hours for general enquiries: (Monday to Friday - 7am and 6pm, Saturday - 8am and 5pm, Sunday - 9am and 1pm).
For covid-19 Support for individuals and families:
**Skinny Jump (Internet): Skinny Jump is flexible prepaid broadband: Only $5 for 30GB of data, no contracts or credit checks, and the modem comes free of charge. Just top up as you go. For more information and to check that it is available at your home, visit:
**Mental Well-being: If you’re struggling to reach out to friends or whānau, free text or call 1737 to talk to a trained counsellor 24/7 or call your GP.
If you are concerned about drinking or other drugs, call 0800 787 797 or text 8681 to talk to a trained counsellor.There are more free resources and tools to support mental wellbeing here
Monday 23rd August 2021, 4:00pm
All of NZ will remain at alert level 4 until 11:59pm Friday 27th August 2021. We still remain closed at the Centre, however we are still working from home. If you are needing assistance please send us a message via our contact page. We are also on Facebook
Assistance: If you are needing a food parcel, The Hoon Hay Foodbank are still operating. Please send a text to 022 151 2945 with your name and number of people in your household. If you have no phone credit, send a message to Hoon Hay Foodbank via their facebook page. 

Friday 20th August 2021, 4:57pm
All of NZ will remain at Alert Level 4 until 11:59pm Tuesday 24th August 2021. The Centre will remain closed until further updates by the government. 
For further information, please visit the Ministry of Health website. Please stick with your bubble and wear your mask when you leave home. Stay safe

Tuesday 17th August 2021, 6:45pm
As announced by the Government this evening, NZ will go into Alert Level 4 lockdown for 3 days. Auckland and Coromandel Peninsula, both staying in Level 4 likely for the next 7 days. For more information, see the links below.

The Centre will remain CLOSED for the remainder of the week, until further notice. 

If you have any enquiries, please contact:
Evelyn Kenneally

We would just like to reiterate how important it is to stay home if you are feeling unwell.


For Covid information: Please read the following guidelines to help you keep safe during these challenging times:

Please record your visit on our sign-in register located in the kitchen, even if you have signed on the covid app. This register will only be used to assist us for statistical purposes and in the event contact tracing is required.
Sanitiser dispensers are at every entry point. Please sanitise your hands as you enter.
We will update any information on our website under the Updates tab and on our Facebook Page
 For more information about the COVID-19 situation we would recommend the Ministry of Health website and the Unite Against COVID-19 website.
We appreciate your patience and understanding during this time.